Frequently Asked Questions

Everything you need to know about shopping with Besty Promo

How long does shipping take?

Standard shipping typically takes 5-10 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Which payment methods do you accept?

Besty Promo accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I modify or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately to request any changes.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track my package?

Once your order is shipped, you can track its progress through our 'Track Order' page using your order number and email address.